Signed up in the morning, automated by the afternoon.
Rolling out an RMM should not turn into a six-week implementation project. Lmein ships with sensible defaults, generous documentation and a design that makes day one feel like day thirty.
Stand up your workspace
Register your account, connect SSO through Microsoft Entra, Google Workspace or Okta, and bring your technicians in.
Install the agents
Push the Lmein agent out via MSI/PKG packages, Group Policy, MDM or whichever deployment tool you already use.
Dial in your policies
Start from a preset policy or build your own. Define thresholds, patch windows, branded reporting and on-call routing.
Automate and expand
Draw on the curated runbook library or write your own. Add clients, sites and locations whenever you are ready.
Cloud-native control plane, offline-tolerant agent.
The Lmein agent is a small signed binary that queues data locally whenever connectivity drops and syncs cleanly once it returns. Behind it sits a multi-region, fully redundant control plane under constant watch.
- Lightweight agent: minimal CPU cost, no kernel hooks
- Outbound-only TLS 1.3 - no inbound firewall rules to change
- Daily snapshot backups with point-in-time recovery
- Public status page with full incident history
What a normal day looks like for your service desk.
Start with the dashboard
Open the unified view first thing. Overnight alerts, automatic fixes and open tickets are laid out before standup.
Fix and document as you go
One click connects you to any device. Session notes attach themselves to the right machine, contract and ticket.
Close out with reporting
Client-ready reports generate themselves and queue up for delivery on whatever schedule you set.
Migrations are supposed to hurt. Ours do not.
Moving off another RMM? A senior onboarding engineer maps your current structure, imports devices and policies, and verifies parity side-by-side before the switchover.
- Free migration help on annual plans
- Parallel running while you verify everything
- Bulk import of clients, sites, devices and policies
